El Sancho Hotel

The staff were considerate. They informed me immediately when i booked that the triple room i got was located at the 3rd floor and they hotel doesnt have an elevator. I appreciated the gesture and thoughtfulness because i was travelling with a senior citizen so i was able to change my booking to a room located at the ground floor. The Queen Exec Suite is perfect for a group of 3, with an extra bed.

The bathroom tiles were slippery. i suggest you provide a removable rubber mat especially at the shower area. No in house restaurant. If you need to eat after bfast has been served, make sure you have a food delivery app to buy your food. Nearest restos are 5 min walk from the property They do have 24H limited beverage service (bottled water, juice and a few alcoholic beverages)

We stayed here for 16 nights, so got a pretty good measure of the place. The room was clean, in good condition and a good size. The bed was very comfortable, and people with bad backs might be pleased to hear the mattress offered good support. The breakfast was good (would particularly recommend the tapa, and the pancakes were nice and fluffy) and the staff were polite and helpful, including getting a tricycle for me a couple of times, and responding swiftly to any requests. It was also nice and quiet during our stay and we didn't have any disturbances to sleep. Would definitely return next time we come back to visit the family.

Only very minor improvement needed, such as shower water temperature not always warm enough, but nothing major.

Good location and easy to find. Near the coffee shops and restaurants. Staff are friendly and courteous. Bed is very comfortable and very clean. Well lighted place and with hot and cold water in the lobby. We really enjoyed our stay in the hotel. Breakfast is really good and many options.

Hotel is not recommended for senior citizens with knee problems, atritis and gout because the hotel has no elevator.

Welcoming staff. Nice modern ambiance. Very clean I must say. The towels are freshly washed. The bed linens and duvet are making you want to just stay and not go out of bed. A relaxing room. Plus, the toilet and bath are superb.

Absolutely clean place, comftable room, parking space, nice breakfast. Good restaurant in walking distance, friendly staff.

A window with a view on to a wall, breakfast coffee is charged for each additional cup.

It's clean, comfy and peaceful. Customer service is top-tier. l left my wireless earphones there for a couple of weeks and when I came back, they safely kept it and returned it to me. I really appreciate it.

Everything.. value for money. Staff are courteous and accommodating. The rooms are spacious and the bathrooms are very clean.

If there is an elevator, this hotel will be 10/10.

Small parking in front of the hotel which is well located in Naga near restaurants, good welcome from staff, operational wifi, good PDJ

deposit on arrival in cash

The place is new just a year old. Staff are very helpful.

The hotel is not known by tricycle drivers. Staff needs more training in instructions for them.

Rooms are clean well maintained and staff are friendly Good Location in Naga

The only slight negative was the water could have been a bit warmer

The staff were great

The airconditioning in the room we had at 308 is not that cool because it is quite warm in the bedside going to washroom

What you see in the picture, is the actual amenity of the hotel, the staff are very accommodating and the hotel is very clean

None

Breakfast Simple and delicious Western -style Philippine has a room. Although the room is not large, it is clean and tidy.

Very accommodating and friendly staff! The room is simple and clean. Very good location. We’ll be back fo sure!

No lift ?

More than expectations, big and nice room.

Maybe to improve a quality of shower.and additional chair.

Near the center. Clean. The staff are friendly

There is no lift.

The bed was comfortable.

There was no elevator available.

Nice and spacious

No discount for senior citizens

The room, facilities and staff

The shower room ??

The room, facilities and foods

The shower room

Staff are friendly hotel is clean

Nothing

Very clean, freindly staff

No elevator

about staff ??????? perfect